Medical Overview for China
What is the program?
Dow Jones offers a comprehensive Group Medical Plan to employees based in China. You will have access to healthcare coverage, as well as dental and health check-up benefits for yourself and your dependent children.
Who is the insurance carrier?
Our current medical insurance provider is China Continent Insurance – serviced by Prosper Health (for Beijing) and Pacific Health Insurance Co.Ltd. (for Shanghai), managed via Beijing FESCO and Shanghai CIIC.
Key program benefits:
- Company paid plans for employees and dependent children.
- Coverage for public hospitals (including VIP and international department) and private hospitals (excluding high-cost providers).
- Direct billing service available for cashless facilities in network hospitals in China.
- Major coverages including:
- Outpatient Benefits
- Hospital and Surgical Benefits
- Mental Health and Psychotherapeutic Treatments
- Maternity and Newborn Care Benefits
- Wellness Benefits (routine health checkup and vaccination)
- Dental Benefits
Where can plan information be found?
For details of the plan, please refer to the Benefits@a Glance which is available on the HRHub.
If I have questions, who can I contact?
Beijing:
Prosper Health Service Hotline: 400-8800-889 (24-hour)
Email: cs@prosperhealth.cn
Account Manager – Ian Liu
Email: ian.liu@prosperhealth.
Shanghai:
CPIC Service Hotline: 10108686 (24-hour)
Account Manager – Muffy Meng
Call: 021-3396 4958
Email: menglingting-001@cpic.com.cn